Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
friendly staff
convenient location
noisy floors
distance from city center
7.8/10
Very good
Rooms
7.8
Location
7.8
Service
8.2
Dining
7.5
Guest reviews
7.8/10
based on 6 reviews
8.1
8.1/10 based on 3790 reviews
Matthew
United Kingdom,
April
2024
7.8/10
Staying at this hotel was a comfortable experience. The rooms were very quiet and cozy, albeit slightly small for a longer stay. The staff was friendly and helpful, although there seemed to be some confusion about certain details. The location was perfect, with easy access to transportation and various dining options. The dining experience offered a good variety of food, although freshness was inconsistent. Overall, a decent stay with a few minor hiccups.
Rooms
8.0
The room was classy decorated and comfortable despite its small size.
Service
7.0
The staff was pleasant and helpful, although there was conflicting information provided at times.
Location
9.0
The hotel is ideally located near public transportation and dining choices.
Dining
7.0
The dining options were varied, but freshness could be improved.
Facilities
8.0
The facilities were satisfactory for a comfortable stay.
Charles
United States,
February
2024
7.8/10
I stayed at the hotel and had a mixed experience. The rooms were comfortable and well-equipped, but the floors were a bit noisy, and the distance from the city center was a downside. The friendly staff and convenient location near the metro station were definite highlights of my stay.
Rooms
8.0
The rooms were comfortable and well-equipped.
Service
9.0
The staff was friendly and helpful.
Location
7.0
The hotel is conveniently located near a metro station, making it easy to access the tourist center.
Dining
7.0
The breakfast room offered a variety of meals, but the availability of only small plates was a drawback.
Facilities
8.0
The hotel facilities were adequate for a comfortable stay.
friendly staff
noisy floors
Malcolm
United States,
January
2024
8.2/10
My stay at the hotel was fantastic! The rooms were clean, well-furnished, and spacious, with room service daily. The hotel had all the amenities promised, including a fridge, AC, and a safe. The service was pleasant, and the staff was incredibly helpful and friendly, even though there was a small issue with the air conditioning. The location was perfect for me, close to the underground stations for easy access around Vienna, although it felt a bit unsafe at night. The dining experience was excellent, with delicious food and easy access to transport links. Overall, a great stay with a few minor drawbacks.
Rooms
8.0
The rooms were spacious, clean, and had all the necessary amenities.
Service
9.0
The service was pleasant, and the staff was knowledgeable and friendly.
Location
7.0
The hotel's proximity to the underground stations was very convenient for exploring Vienna.
Dining
9.0
The dining experience was really enjoyable, with delicious food and easy access to transport links.
Facilities
8.0
The hotel had great facilities for a comfortable stay.
Helen
United Kingdom,
January
2024
7.8/10
My stay at the hotel was a mix of positives and negatives. The room was a bit small but still had a large bed and a fantastic power shower. On the upside, it was nice and cool inside, a relief from the warmth outside. The service was mostly friendly, and the staff even went out of their way to arrange croissants and coffee for our early morning departure. However, there were instances of overly casual behavior. The location was convenient with easy access to public transportation, but it took me some time to navigate the multiple exits from the U-BAHN. The dining experience was excellent with friendly staff, although some items were not to my taste. Overall, the facilities were top-notch with first-class amenities and comfort, making it a great value for money.
Rooms
8.0
The room was a good size with a large bed, massive power shower, and included basic toiletries. It was a welcomed surprise to find it nice and cool inside.
Service
7.0
The service was friendly overall, with special arrangements made for our early morning departure. Some instances of overly casual behavior were noted.
Location
7.0
The location was convenient with access to public transportation, though initially hard to find. It was a bit secluded but easy to commute to different points.
Dining
8.0
The dining experience was excellent overall, with good quality and plentiful options. However, some items were not quite to my taste.
Facilities
9.0
The hotel offered first-class facilities with comfort and a friendly staff, providing great value for money.
John
United States,
January
2024
7.8/10
The hotel has a fantastic location with great public transport access and nice restaurants nearby. The rooms are a bit outdated and smaller than expected, though clean. The service provided was friendly and helpful, despite some noise issues in the hallways. The dining options are decent with a varied selection, and the location is convenient for exploring the city. However, the room temperature was uncomfortably warm during my stay.
Rooms
7.0
The rooms were a bit out of date in terms of decoration and smaller than expected, but they were clean.
Service
8.0
The staff was nice and helpful, though there was some noise in the hallway.
Location
9.0
The location is perfect with easy access to public transport and nice restaurants nearby.
Dining
7.0
The dining was normal with a good variety, but nothing exceptional.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
great location
warm room
Dan
United Kingdom,
September
2023
8.0/10
The hotel offers clean, comfortable rooms in a quiet environment, perfect for a relaxing stay. The staff is polite and helpful, ensuring a welcoming atmosphere. The location is convenient for exploring the city, although some noise from a nearby playground can be a downside. The dining options, while good, lack some variety. Overall, a great value for money choice with a few minor drawbacks.
Rooms
8.0
The room, though small, was compact and had everything needed for a comfortable stay.
Service
9.0
The front desk staff were particularly helpful and made my stay enjoyable.
Location
8.0
The hotel's location is great, well-connected to the city center and attractions like the Prater amusement park.
Dining
7.0
The dining experience, while decent, could benefit from more variety to cater to different tastes.
Facilities
8.0
The hotel provides all necessary facilities for a comfortable stay.